At Prism Adventures Travel Co., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, register for a trip, or communicate through our website, email, or other digital platforms.

1. Information We Collect

We may collect and store the following types of information:

• Personal details such as your name, phone number, email address, nationality, and emergency contact details.

• Travel-related information including passport details, travel preferences, dietary restrictions, and health considerations that may affect your participation in a trip.

• Payment details limited to bank transfer confirmations and payment receipts you voluntarily share with us. Prism Adventures does not collect or store credit card information.

• Communication data such as emails, messages, or inquiries sent to us.

2. How We Use Your Information

We use your information to:

• Manage and confirm your participation in our trips and activities.

• Communicate updates, confirmations, and trip-related logistics.

• Send optional newsletters, trip announcements, or marketing content (only if you subscribe).

• Improve our services and customer experience.

• Fulfill any legal or regulatory obligations required under Kuwaiti or regional law.

3. How We Protect Your Information

Your privacy and safety are important to us. We:

• Store personal data securely and restrict access to authorized personnel only.

• Do not share your personal information with third parties except for essential travel partners (e.g., hotels, local guides, or activity providers) and only when necessary to deliver the services you booked.

• Use secure communication methods for receiving and confirming payments.

• Regularly review our data protection measures to prevent unauthorized access or misuse.

4. Data Sharing and International Transfers

As a travel company operating across the Gulf and internationally, some information may be shared with trusted partners outside Kuwait (for example, local guides or hotels abroad). By booking a trip with Prism Adventures, you consent to such limited and necessary data transfers solely for trip coordination purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws. You may request deletion of your information by contacting us directly.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new regulations or operational needs. Updates will be posted on our website with the revised date indicated at the top.

7. Contact Us

For any questions, requests, or concerns about your privacy, you can reach us at:

Email: Ahmed@prismadventures.com